Mark Su

Our CEO - Mark Su

Mark Su is a forward-thinking entrepreneur and a leader in the realm of small and early-stage companies. With a rich history in the technology sector dating back to the early 2000s, Mark has made impactful contributions to renowned brands such as Visa, Nvidia, and Microsoft.

Mark's extensive expertise spans key areas, including the strategic oversight of customer service, management of IT operations, and optimization of technology infrastructure.

Notably, he is a CPA and a seasoned investor in various professional service businesses, attesting to his profound comprehension of the pivotal aspects of running a business.

IT that works for you

IT Assure's mission is to connect technology with people and businesses, enabling them to contribute to the greater good. Recognizing the complexities of today's technological landscape, IT Assure has become a trusted ally for individuals navigating this ever-evolving environment. Customers place their confidence in IT Assure to expertly guide them through uncertainties, making technology accessible and user friendly.

Started in 1991, IT Assure is a complete technology solution provider. We are 100% committed to making sure business owners have the most reliable and professional IT service in Carson City, Lake Tahoe, Reno & Sparks. Our team of talented IT professionals can solve your IT nightmares once and for all.

Here’s why so many businesses depend on IT Assure for complete IT services and support:

  • Proactive. Our philosophy is proactive, not reactive. In an ideal situation we can achieve time spent per person on IT related activities or issues to be below 20 minutes per month. In this scenario BOTH of our clients and we are profitable, and we like to keep it this way.
  • We Respond Within 10 Minutes or Less. We will start working on your issue in 2 hours. If we fail either of that, WE WILL PAY YOU.
  • 100% Satisfaction Guarantee. If you are dissatisfied with our services, you have the option to cancel at any time with 30 days notice. Should you choose to cancel within the first 90 days of onboarding, WE WILL REFUND ALL SERVICE PAYMENTS MADE during this period, including onboarding fees.
  • Increase Business Valuation. We have been a partner in various business transactions, we strive to achieve and maintain the best IT practice for your company. In case you are looking for an EXIT, the best IT practice will INCREASE valuation of your business.

Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, IT Assure is here to team up with you and your company for expert support.

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The Carson City, Reno I.T. Service Guide To I.T. Support Services And Fees

Our Mission

Our mission is to provide services and solutions that will enable your business to be more effective, efficient and profitable. We take pride in delivering services that exceed your expectations, are responsive, and are built on a foundation of trust and mutual respect.

Free Report Cover Image


The Carson City, Reno I.T. Service Guide To I.T. Support Services And Fees