Privacy Policy for IT Assure

Effective Date: 1/1/2025

At IT Assure, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or communicate with us through our services, including via SMS.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Your name, email address, and phone number
  • Company name or business affiliation
  • Messages or content you send to us
  • Other identifying or technical data (e.g., IP address, device type)

We use this information to provide services, communicate with you, and improve your experience with IT Assure.

How We Use Your Information

Your information may be used for the following purposes:

  • To respond to inquiries or support requests
  • To send important notices, updates, or confirmations
  • To provide technical support or services
  • To communicate via SMS if you opt in by texting us

We do not sell or rent your personal information to third parties.

SMS Communications (Text Messaging)

By texting IT Assure, you consent to receive SMS messages from us. These may include support responses, service confirmations, and relevant updates.

SMS Terms:

  • Message frequency varies based on your needs
  • Standard message and data rates may apply
  • Reply STOP to opt out of further messages
  • Reply HELP for help or contact us at support@itassure.com or 877-355-5503

You may also opt out at any time by emailing or calling us.

Data Security

We implement reasonable technical and administrative measures to protect your information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

Third-Party Services

Our website may contain links to third-party services or platforms. We are not responsible for the content or privacy practices of those sites.

Your Rights

You have the right to:

  • Access and request a copy of the personal information we hold about you
  • Request correction or deletion of your data
  • Withdraw your consent to receive SMS messages at any time

To make a request, contact us at support@itassure.com.

Contact Us

If you have any questions about this Privacy Policy or our practices, please contact:

IT Assure

support@itassure.com

877-355-5503