At IT Assure, your business benefits from a team with experience from top companies. Our CEO, Mark, brings expertise from Microsoft and Nvidia, focusing on growth and operational efficiency. Our VP, Alex, offers technical insight, while Louis, our Account Manager, has over 25 years in IT service management. Jon, our Systems Technician, has supported environments from CAD systems to the trading floors of PHLX and AMEX, as well as specialized areas like hospital surgical suites. Together, we’re equipped to meet your IT needs with confidence and care.
Our Values
• Honest: We say what we mean and do what we say. Integrity and transparency are at the heart of everything we do, ensuring our clients, team members, and partners can trust us without question.
• Empathic: We genuinely care about our customers, teammates, and partners. We actively listen, seek to understand others' perspectives, and approach every interaction with compassion and respect.
• Reliable: We follow through on our commitments and take pride in being dependable. Our clients and colleagues know they can count on us to deliver what we promise, every time.
• Thorough: We pay attention to the details and never cut corners. From planning to execution, we strive for accuracy, quality, and excellence in all that we do.
• Accountable: We take full responsibility for our work, actions, and outcomes. We own our decisions and learn from our experiences to continually improve.
Meet The Team
Mark
As CEO of IT Assure, Mark leads with the mantra "Follow the Plan, Follow the Process, Keep Going," driving the company forward with purpose and persistence. Outside of work, he draws inspiration from meditation and Buddhism, and he’s even mastered the unique skill of riding a unicycle. His wife is and has been supportive in helping raise their children while he is devoted to his career. For Mark, being CEO of IT Assure is a dream come true, and he finds relaxation through reading, meditating, and watching movies. He believes his family represents the foundation of who he has become in life.
Alex
As Vice President of IT Assure, Alex drives the technical direction of the company, ensuring every solution aligns with business needs. Guided by the mantra "Everything is possible," he brings a unique perspective to challenges—often seeing things differently and even performing marriage ceremonies on occasion! Outside of work, Alex enjoys live music, writing, and indulging in Sci-Fi entertainment when he's not dreaming of traveling the stars or catching up on sleep.
Louis
As an Account Manager at IT Assure, Louis lives by the mantra "Patience and forgiveness," bringing a thoughtful approach to his work. Outside of work, he finds inspiration from his family. While he doesn't claim any special skills, Louis is a history buff with a passion for reading historical non-fiction. He dreams of one day driving trucks or operating heavy equipment like bulldozers. When it’s time to unwind, Louis tends to his small garden, enjoys bird watching with his wife, and reads a couple of books each month—usually history or classic science fiction.
Jon
As a Systems Technician at IT Assure, Jon approaches his work with a "Live and let live" attitude, bringing calm and balance to every challenge. Outside of the office, he draws inspiration from his friends and family and has a unique talent for balancing things on the tip of his finger. Jon dreams of learning to fly a plane, but for now, he loves to relax by finding a comfy spot on the sofa.
Catherine
As a Support Engineer at IT Assure, Catherine lives by the mantra "trust the process," bringing patience and dedication to her work. Outside of the office, she draws inspiration from creativity and yoga, embracing both mindfulness and imagination. A skilled swim coach, Catherine dreams of going on a world tour to experience every cuisine. When it's time to unwind, she enjoys hanging out with her cats.
Dan
As a Support Engineer at IT Assure, Dan lives by the quote "in the end, we only regret the chances we didn't take," which inspires him to embrace new opportunities in his work and life. Outside of the office, he finds inspiration in friends, family, and music. A skilled snowboarder who once competed in high school, Dan dreams of going helicopter snowboarding around the world. When it's time to recharge, you'll often find him working on his motorcycles, hitting the gym, or swimming.
Kasia
As a Revenue Associate at IT Assure, Kasia lives by the wisdom of several quotes, believing that "your life is a result of the choices you make." Inspired by the preciousness of life, she aims to live with as few regrets as possible. Known for her multitasking and time management skills, Kasia dreams of traveling to Poland with her family to share her childhood memories. At home, she finds peace spending time with her husband and two boys—whether it’s dancing, playing games, or cooking together.
Lucas
As a Business Development professional at IT Assure, Lucas embodies the mantra "Keep Moving Forward," always seeking new opportunities and growth. Outside of work, he finds inspiration on the golf course, where he enjoys the challenge of the game. A talented guitarist, Lucas dreams of sharing his business knowledge with others. When it’s time to unwind, he loves nothing more than sitting at home with his wife, watching their favorite show together.
Joanne
As Assistant General Manager at IT Assure, Joanne trusts her intuition to guide her through challenges, believing in her ability to overcome even her greatest fears. Outside of work, she draws inspiration from music and nature, finding joy in both cooking and planting. Dreaming of traveling the world, Joanne loves to unwind by experimenting in the kitchen and nurturing her garden.
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