Is your internal IT team overloaded trying to keep up with daily support, security demands and strategic projects? With IT Assure's co-managed IT support services, your trusted in-house IT staff is empowered and supported by our expertise, extended hours coverage and enterprise-grade tools. We fill the gaps, fast-track projects and strengthen your security without replacing your team.

Why Choose Co-Managed IT Services?

Businesses like yours turn to co-managed IT support when:

  • Internal IT is overloaded: Daily support, security and compliance projects keep stacking up.
  • Hiring isn't the answer: Recruiting skilled IT staff is costly and slow, with no guarantee of full coverage.
  • Outsourcing everything isn't an option: You value your current team and want to keep them from being overworked.
  • Downtime hurts: Every minute offline impacts billable hours, field teams, shop floors and customer experience.

With co-managed IT, you keep the people you trust and gain the additional muscle, expertise and processes you need to thrive.

What Your Co-Managed IT Service Provider Delivers

As your co-managed IT service provider, IT Assure augments your team, rather than replacing them. Our flexible co-managed framework is designed around your unique needs:

  • Shared service desk: Offload tickets, escalations and after-hours coverage so your team can focus on high-value work.
  • Extended hours monitoring and incident response: Reduce risk and unplanned downtime with always-on support.
  • Advanced cybersecurity and compliance: Access enterprise-grade security tools, compliance guidance and user training.
  • Business continuity and disaster recovery: Safeguard your data and keep operations running with robust backup and recovery.
  • On-site IT staff: Need a dedicated team on-site? We can provide hands-on help as needed.
  • vCIO and strategic IT planning: Get executive-level IT strategy, budgeting and roadmapping from a virtual chief information officer (vCIO) to ensure your technology supports your business growth.
  • Cloud solutions: Migrate to Microsoft 365/Azure, optimize costs and enable hybrid work.

Service Benefits for Your Industry

We specialize in co-managed IT services for businesses across various industries.

Accounting and Legal

Certified public accountants (CPAs), attorneys and insurance brokers need to protect sensitive client data and meet regulatory requirements with advanced cybersecurity and compliance support. You can securely connect remote staff and hybrid teams with virtual private networks (VPNs), secure file sharing and device management. Co-managed IT can help ensure systems are reliable during tax season, court deadlines or open enrollment. No more downtime that disrupts billable hours or client service.

Engineering

Engineers often need to fast-track IT projects like computer-aided design (CAD) software rollouts, cloud migrations or network upgrades with expert help. With co-managed IT, you'll have access to:

  • Secure collaboration: Enable secure file sharing and collaboration on large design files in the office and remotely.
  • IP protection: Safeguard intellectual property and sensitive project data with advanced cybersecurity and compliance services.
  • Resilient infrastructure: Ensure high availability for design, modeling and project management tools.

Manufacturing and Warehousing

You can adjust IT resources as production ramps up or down without overburdening internal staff:

  • OT/IT segmentation: Improve security and uptime by segmenting operational technology (OT) from business IT.
  • Plant-floor uptime: Minimize costly downtime with proactive monitoring, rapid incident response and reliable backups.
  • Secure Wi-Fi and connectivity: Get robust, secure wireless coverage for handhelds, scanners and IoT devices across large facilities.
  • Compliance support: Meet industry and customer requirements for data security, traceability and reporting.

Help Your IT Team With Co-Managed IT Services From IT Assure

Pair your in-house expertise with IT Assure's around-the-clock support, security stack and seasoned engineering to accelerate your projects, reduce risk and control costs.

Ready to co-manage IT with a true partner? Contact us today and discover how our business co-managed IT services can be tailored to your environment.